But that doesn't mean I'll never post again! Oh no. This is a great place to come for free therapy. I get angry. I vomit it up on my blog. Everyone is happy. Well, except for the three people that might happen upon this rant.
So....I'm pretty much working a full-time schedule now. On top of that, I have an insane commute in LA traffic. My employer, being wonderful, lets me work from home a day or two a week. On some of these days, I like to swing by the market to pick up some groceries after dropping my daughter off at school.
This market, a major chain that sounds like something you do when you're very sick (whose parent company rhymes with Broger), has a self-checkout area. When these were first introduced, they were a convenient way to check out your less-than-10 items when you didn't want to wait in the long express line. Everybody wins!
However, when I hit the market at about 8 in the morning, I'm forced to use this because the market doesn't believe in opening up any checkout lines. So, I have to ring myself up and bag my own groceries, even if I have a lot of items. This easily adds 10 to 15 minutes of my time that I really don't have.
Does the vomit-named market give me a discount? Do they pay me for doing a job that an employee should do? No, of course not! They just charge a ton for their groceries and expect me to do their work for them. Last week, they even had a pretty long line of people waiting to check their own groceries out. Did they open up a regular checkout line? No, that would have required them to pull someone from stocking shelves or something (heaven forbid).
Look, Upchuck Market....Does it really hurt you to staff an extra person or two to provide better customer service? I'm sure your employees would appreciate it AND your customers would too. You can afford it (or pass the extra cost on in your prices. I don't think I'd notice the extra dollar in my grocery bill at this point).
But I'm not your employee. I expect you to pay me in the future.